Shipping, Returns and Exchange policy
- The price of your shipping is calculated based on the weight of the items purchased.
- We ship worldwide - excluding the USA and Canada (sorry!)
- No refund is applicable to postage paid once the order has been fulfilled.
- Wherever possible we use compostable and plastic free packaging with less bells and whistles in an attempt to reduce waste.
- Where pre-order items are ordered in the same order as in stock items, the in stock items will be held until pre-order arrives at HQ. If you wish to receive your in stock items first, please place separate orders.
Returns & Exchanges
- We do not accept returns due to change of mind.
- Once your return has arrived and is inspected, we will send you an email to notify you that this has been received. We will also notify you of the approval or rejection of your return or exchange.
- If you are approved, we will contact you to discuss the replacement options. We only replace items if they are defective or damaged.
- In order to discuss an exchange, please contact us via Messenger or send us an email at email@example.com
- Shipping costs are non-refundable. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
- A restocking fee of may apply.